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Privacy Policy

This privacy policy outlines how Thor Fortune collects, uses, stores, and protects your personal information when you access and play our online slot game. We are committed to safeguarding your privacy and ensuring transparency about our data practices. This policy applies to all users accessing Thor Fortune through our platform, and we encourage you to read it carefully to understand how your information is managed.

Information Collection and Usage

When you register and play Thor Fortune, we collect specific personal information necessary to provide our gaming services. This includes your name, email address, date of birth, physical address, payment details, and device information. We gather this data through your direct input during registration, through cookies and tracking technologies during gameplay, and through your interactions with customer support. The information collected serves multiple purposes: verifying your identity and age to comply with legal requirements, processing deposits and withdrawals, delivering personalised gaming experiences, preventing fraud and ensuring platform security, and communicating important updates about the game. Your gameplay data, including betting patterns, session duration, and game preferences, is also recorded to enhance your experience and ensure safe gaming practices. We may use aggregated and anonymised data for statistical analysis and service improvement without identifying individual users.

Data Security and Storage

Protecting your personal information is our highest priority at Thor Fortune. We implement industry-standard security measures including SSL encryption for all data transmissions, secure servers with firewalls and intrusion detection systems, regular security audits and vulnerability assessments, and restricted access protocols for authorised personnel only. Your payment information is processed through certified payment service providers who maintain PCI DSS compliance standards. We store your data on secure servers located in jurisdictions with robust data protection laws. The retention period for your personal information depends on the type of data and legal requirements, as outlined in the table below.

Data TypeRetention PeriodPurpose
Account informationDuration of active account plus 7 yearsLegal compliance and dispute resolution
Transaction records7 years from last transactionFinancial regulations and auditing
Gameplay historyDuration of active account plus 3 yearsService improvement and safe gaming
Marketing preferencesUntil withdrawal of consentCommunication purposes
Identity verification documents7 years from account closureAnti-money laundering compliance

We regularly review our data retention practices to ensure we only keep information as long as necessary for legitimate business purposes or legal obligations.

Third-Party Sharing and Disclosure

Thor Fortune casino privacy policy maintains strict controls over how your information is shared with third parties. We only disclose your personal data in specific circumstances and never sell your information to external marketers. Data sharing occurs with payment processors to facilitate deposits and withdrawals, identity verification services to confirm your age and identity, regulatory authorities when required by law, affiliated companies within our corporate group for operational purposes, and technology service providers who support our platform infrastructure. All third-party partners are contractually obligated to maintain confidentiality and use your data solely for the specified purposes. We may disclose information without your consent when legally required, such as responding to court orders, preventing fraud or criminal activity, protecting our rights and property, or ensuring safe gaming environments. In the event of a business transfer, merger, or acquisition, your data may be transferred to the new entity, and you will be notified of any such changes to data ownership.

Your Privacy Rights and Controls

You maintain significant control over your personal information while using Thor Fortune. You have the right to access the personal data we hold about you, request corrections to inaccurate or incomplete information, delete your account and associated data subject to legal retention requirements, restrict or object to certain data processing activities, receive a copy of your data in a portable format, and withdraw consent for marketing communications at any time. To exercise these rights, contact our privacy team through the designated channels provided on our platform. We will respond to your requests within the timeframes required by applicable privacy laws. You can manage certain privacy settings directly through your account dashboard, including marketing preferences, gameplay limits for safe gaming, session reminders and time-out options, and communication channel preferences. Our platform includes responsible gaming tools that help you monitor and control your gaming activity, supporting our commitment to safe gaming practices. If you have concerns about how your privacy is handled, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Policy Updates and Contact Information

This privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or platform features. We will notify you of material changes through email, platform notifications, or prominent notices on our website. The effective date of the current policy is displayed at the top of this document. Continued use of Thor Fortune following policy updates constitutes acceptance of the revised terms. We recommend reviewing this privacy policy regularly to stay informed about how we protect your information. For questions, concerns, or requests regarding this privacy policy or our data practices, contact our dedicated privacy team through the customer support channels available on our platform. We are committed to addressing your privacy enquiries promptly and thoroughly, maintaining the trust you place in us when choosing Thor Fortune as your gaming destination.